Claims Matters
Commentary on business, leadership and management topics and best practices.
Thursday, May 12, 2016
Speaking Up
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“Don't expect to make a difference unless you speak up for yourself.” -- Laurie Halse Anderson You know that prickly feeling you ge...
Monday, April 25, 2016
Leaders and Servants
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“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” ― Max De Pre...
Friday, January 22, 2016
Slackers and Social Loafers: "Playing" the Team Players
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America loves teams and team players, even outside of sports. What’s not to love? Team players are selfless—they set aside their personal g...
Friday, October 9, 2015
Two Heads Are Better Than One...Right?
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Everybody knows that two heads are better than one. We’ve known it since kindergarten, where we were taught that cooperation, collaboration...
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Monday, August 3, 2015
What Got You Here Won't Get You There
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That’s the catchy title of a 2007 book by Dr. Marshall Goldsmith , an award winning author, business thought leader, professor and exec...
Friday, June 19, 2015
Just the Facts
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“Prejudice is a great time saver. You can form opinions without having to get the facts.” --E. B. White Years ago I worked with an ins...
Thursday, May 14, 2015
Clarity Affords Focus
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I was young, new to the insurance industry and eager to advance my career when I first heard that the best way to get ahead in the business ...
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