Claims Matters

Commentary on business, leadership and management topics and best practices.

Friday, January 22, 2016

Slackers and Social Loafers: "Playing" the Team Players

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America loves teams and team players, even outside of sports. What’s not to love? Team players are selfless—they set aside their personal g...
Friday, October 9, 2015

Two Heads Are Better Than One...Right?

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Everybody knows that two heads are better than one. We’ve known it since kindergarten, where we were taught that cooperation, collaboration...
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Monday, August 3, 2015

What Got You Here Won't Get You There

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  That’s the catchy title of a 2007 book by Dr. Marshall Goldsmith , an award winning author, business thought leader, professor and exec...
Friday, June 19, 2015

Just the Facts

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  “Prejudice is a great time saver. You can form opinions without having to get the facts.” --E. B. White Years ago I worked with an ins...
Thursday, May 14, 2015

Clarity Affords Focus

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I was young, new to the insurance industry and eager to advance my career when I first heard that the best way to get ahead in the business ...
Monday, April 27, 2015

A Man, a Dog, and Performance Expectations

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"The factory of the future will have two employees--a man and a dog. The man's job will be to feed the dog. The dog's job will...
Wednesday, March 18, 2015

Magical Thinking

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  Remember that TV commercial where a wide-eyed guy's favorite football team scores every time he goes into his basement to get more b...
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