Claims Matters

Commentary on business, leadership and management topics and best practices.

Sunday, December 14, 2014

Tick Tock: 30 Seconds to Connect

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Somehow it feels thrilling and frightening at the same time, like when you stand too close to the edge of a cliff.  Your heart starts thum...
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Thursday, November 13, 2014

Confident Idiots

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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac? Every time comedian...
Thursday, October 30, 2014

Uncertainty

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I remember being taught, a long time ago, that if you can't describe something, you can't measure it, and if you can't measure i...
Monday, October 6, 2014

Bristling with Adaptive Capacity

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  One of my favorite leadership books is Geeks and Geezers , by Warren G. Bennis and Robert J. Thomas, in part because the book introduce...
Wednesday, September 24, 2014

Just How Difficult Are You?

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You are without a doubt the most pretentious, self-absorbed, arrogant, vain and ruthless little tyrant I have ever had the misfortune of kno...
Monday, September 8, 2014

Digital Destruction and Big Bang Disruption

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My wife is a project manager who is responsible for business operations at our local high school. She hired some people this summer to proc...
Thursday, August 21, 2014

Righteous Denials

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I have what could be described as an accumulation problem, and it involves newspapers and magazines. It is mostly self-inflicted, since I ha...
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