Claims Matters

I was reminiscing with some former colleagues over the holidays and, as often happens in such situations, we were laughing it up as we share...

Many Claims leaders get uncomfortable and move toward the exits when they are asked to contemplate and discuss their "vision", ...

As I was sorting through some old reference materials a few weeks ago I came across an article I had written for Best's Review Proper...

Originally posted on  November 20, 2013 I was driving home from Pennsylvania recently listening to an NPR program about historical misco...

Originally posted on  November 21, 2013 Years ago I joined a large, troubled insurance company and the CEO asked me to do just one thing...

Originally Posted on  November 30, 2013 I read a Capgemini whitepaper a while back which declared that in property casualty insurance, t...

You have probably seen at least one variation of this quote about people, often attributed to Mary Kay Ash: "There are four types ...