Claims Matters

Commentary on business, leadership and management topics and best practices.

Showing posts with label claims. Show all posts
Showing posts with label claims. Show all posts
Monday, April 25, 2016

Leaders and Servants

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“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” ― Max De Pre...
Thursday, December 19, 2013

Bashing the Claims Department

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As I was sorting through some old reference materials a few weeks ago I came across an article I had written for Best's Review Proper...
2 comments:
Monday, December 9, 2013

Five Troublesome Truisms About Claims Management

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Originally posted on  November 20, 2013 I was driving home from Pennsylvania recently listening to an NPR program about historical misco...

Loss Cost Management in Claims

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Originally posted on  November 21, 2013 Years ago I joined a large, troubled insurance company and the CEO asked me to do just one thing...
1 comment:
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